Hey Waiter, Stand Your Ass Up Already
Establishment: Any Theme Restaurant
Location: USA
I know I’m a banquet manager and we do things differently than in a restaurant, but who teaches you a la carte servers this shit?
- Pretty, but young, waitress greets us at the door and asks “two people”? “Ok, right this way” she says as she leads us to our table. That’s ok I guess
- Then a just as young male waiter, in a faded black t-shirt and an earring in each ear, greets us at our table, “How are you guys doing today”? I HATE that shit! And to top it all off he’s kneeling down while talking to me like I’m a f*#%ing 4 year old. I HATE this shit even more!
- The rosey-cheeked young waiter takes our order and returns to the kitchen.
- We didn’t order any apps so our entrees came out pretty quick. They were delivered not by our young waiter-boy but by a girl food-runner, I guess that’s who she was.
- She then says, “Who got the chicken and shrimp”? WHAT THE F%^* IS WRONG WITH THESE DAMM PLACES?
- The stupid waiter couldn’t write down seat positions for 2 lousy people? What the hell else was he doing? Jacking-off in the kitchen? Son-of-a bitch! It’s not that hard to take the orders of 2 people and then deliver the correct meal to the correct guest.
- Whatever happened to the 2 minute or 2 bites rule? This fresh-faced kid waiter sure doesn’t know it. Now he’s behind the bar bullshitting with the bartender and both of them are facing my table. You see, we were seated at the deuce right next to the same stinking bar that this putz was yappin’ from. Do you think that he knew our food was delivered? Do you think he came over within the 2 minute rule time? Of course not!
- I’m on my last 3 bites when he finally came over to check on us. I was nice and didn’t give him hell. Good thing there was nothing wrong with our orders. As a matter of fact the food was very good, no issues.
Comments
Holy hell. You need to calm down. If you’re not in a five star restaurant, why the hell would you expect the service to be like it? My guess is you paid $12 for a burger but you want the servers to treat like you like you’re dropping $500 on one bottle of wine. That won’t happen, get over it.
A lot of restaurants don’t make their staff assign seat numbers. And some restaurants have whatever waiter is present in the kitchen take out the food whenever its ready to not cause backup and get the food to the table ASAP. And if he’s kneeling down while talking to you, chances are that’s a rule they have to follow to keep in line with an “image”. These places are usually casual bars or yes, chain restaurants.
Should the hostess have asked how you were? Sure. And should the waiter have checked on you sooner? Yupp. But are you making a big deal out of relatively nothing? Absolutely. If you had checked your attitude at the door I’m sure you would have a much more enjoyable experience. I would hate to be your wife.
I agree !! It does not matter if you are in a 5 star or chain restaurant, Good service starts with common sense and respect. That is the problem with some restaurant Managers and Owners who think they know what Hospitality is and never in thier life have waited on a table. Good service means a good tip $$, Good service means returning Guest !! Returning guest means increse in revenue !!You do the math . The Art of Proper Service is a rear thing.
chain restaurants are not known for their good service or their good food…you get what you pay for..what did you spend? 40 bucks max? next time go to mac donalds
Squatting at the tableside has actually been shown to increase tip percentages in most cases. I don’t because it hurts my knees. So I guess everybody but you likes it.
I have to agree with the poster. Casual or not, service is important or don’t complain when I leave you 5% tip. I worked in the restaurant industry for years, mostly for chain restaurants, before getting a professional job and I agree, the quality of service has decreased greatly. Personally, I don’t think it’s 100% the managers fault, I think it’s the work ethic (or lack thereof) of kids nowadays. They rather bs with the bartender then care whether your food order is up or whether your meals were done correctly. They do the smallest amount of work as possible and then god forbid they actually are forced to do their jobs because they’ll come here and b1tch about it.
oh you must be a pleasure to work for!!