Lost in North Dakota!

So I really hope this dosen’t offend someone I work with…no actually I take that back if I offend you it is no skin off of my nose.

Being a hostess I compleatly take offence to the fact that you are saying we arn’t doing shit. ARE YOU F’ING KIDDING ME?! First of all on a given night have you ever looked up at the hostess stand and seen how many people we have on a wait? I’m sure not. It is the QSS or the servers job to buss tables, we do it when we really need to turn over a table fast or we don’t really have anything else to do. I had a long talk with a server today and we do both take each others jobs forgranted. I don’t think being a server is going to be that hard and seeing as I’m going to be doing both, hosting and serving, I will find out. Also, we are also only making 6 something an hour, a little more then you but most servers I talk to walk out on a given night with 100 dollars in their pockets or more, they get in one night what I have to work my ass off for in a two week period. I would have absolutly no problem making more then minimum wage an hour and then not getting my tip outs…but in all honesty it happens and we are not the only restraunt that does it. I’m going to have to do it too when I become a server and being a hostess first I think I’m going to be better off with it. The cell phone comment really really pisses me off. I have had my cell phone in the stand maybe twice..both where because there were instances going on with my family that I needed to stay updated on. There is one other hostess that I know always has her cell phone on up there…that I can’t fix and I think it is rediculous myself. They will get caught and delt with, but don’t talk like we stand up there and do nothing when really essentially we work our asses off a lot of the time. At least I know I do.

On a second note I’m pretty positive I know what manager you are talking about and you are right he is a complete dick but karma will bite him in the ass eventually. The break thing I have brought up before, oddly the sign that stated that got taken down from the break room coincidentally after I pointed that fact out.

There is never going to be something that is completly faultless, if you came from the ground round where everyone did your shit, ran your drinks, ran your food, bused your tables, and the only thing you did was take their order…you need to realise you don’t work there anymore and that isn’t how this works. We are to busy to be doing your shit, stop bitching and do it, maybe thats why you only make $75 in tips…ever think of it that way?

Whoever you are, come talk to me in the host stand sometime. I’d love to talk to you.

Kasey

P.S- What exactly do you think a server should do? My impression is you think that you take a drink order, have someone else run the drink, take the order, have someone else run your food, check on them a couple of times POSSIBLY pre-bus, cash them out, wait for someone else to clean the table and then repeat.
Sounds like a real winner.

I once was taught in English class that the most important part of a story, let alone, “a rant” was the introductory paragraph. Even though I received a B- in high school English, there is one main statement that I remember that a person should NOT say in an introductory paragraph. That statement is this:

Do NOT apologize: Never suggest that you don’t know what you’re talking about or that you’re not enough of an expert in this matter that your opinion would matter. Your reader will quickly turn to something else. Avoid phrases like the following:
In my opinion…
I’m not sure about this, but…

In your case my fellow co-worker, you are half right. You just might be one of those who is, “Not in one of these large cities.” As far as the other half, you broke rule number one of what NOT to do during an introductory paragraph… you apologized. You said, “I want to apologize.” I would love to enter a footnote after that quote but quite frankly, I’m not an A+ student in English.

What I do know is this: I almost skipped over your introductory paragraph because you ignored the first and most important rule. But, I happened to scroll down the page and I saw you had 7 more paragraphs. Lucky me. Not only do I have the unfortunate opportunity to work with you, I am spending my own time reading your obnoxious sob story rant about how you are earning $4.55 an hour and how you are trying to bust that butt of yours to earn that extra dollar or two. Mentioning busting butts, there is a little saying that many servers have at least heard once in their lifetime and that is the 80/20 rule. 80% of the server’s time should be on the floor and 20% of the server’s time should be bussing tables, running food, helping out their fellow co-workers, keeping busy by doing side work such as: filling the ice for sodas when the ice bin is empty, taking that extra second to ask co-workers for help, etc. The sad thing is you do none of that. I really would have thought after your 10 years of service in the restaurant that you would have picked up on that… no? Instead, 80% of your shift is resting against the wall while everyone else does your ***t for you. You are too busy b***hing to your co-workers about how you can’t make money and how your customers are upset. TRUST me, we hear your little rants.

Us bar tenders spend our time making your drinks in order for YOUR table to be happy and you aren’t even the one that delivers those drinks to your tables because you are the one that is not “busting” your butt. Sounds ironic doesn’t it? Countless times we have been the ones that have pulled through for you. How many times have we had to personally run YOUR drinks to YOUR table because you are to busy “ranting” about how you aren’t making money? But of course, you wouldn’t have known how your drinks got to your table because from what you said in your rant, you are the one that will “Take two minutes to sit down and catch our breath or take a quick drink.” Who would have thought a quick drink would take two minutes. From a customer’s perspective, two minutes feels like forever. Don’t get me wrong. our staff at Ruby Tuesday believes in teamwork. Helping each other out, filling in for someone when that person can’t make it to work due to an emergency or illness or simply being called in early before a shift or staying to cover your shift due to people like you.

As your fellow co-worker, what I want to know is what happened at your other previous jobs? Serving for 10 years and bar tending for three?! Are you kidding me?? Being in the restaurant business for that long I would think….more like, I would HOPE you would have been offered a management position…? But you apparently haven’t. Instead you come to North Dakota and work and complain about your tip out percentage and your minimum wage. If you are unhappy about your job, quit. But you haven’t. Instead, all of us have to do your job for you. No wonder why you do not make the money that you think you should be making.

Needless to say, we would be better off without you and your negative performance thus so far. I as well as many of my co-workers are happy to be working for Ruby Tuesday and the management that are in operation of this store. We also take pride in pleasing every guest that walks in through that front door by offering them a pleasant dining experience with superb hospitality. Unfortunately, you (the one bad apple of the group), cannot accomplish that task.

Quit.

P.S. Did I mention…quit?

if you served for 10 years you would be making far over 10% of your sales if you were any good at all.. sounds to me like you just suck at your job and want sympathy for it.. Sure as hell won’t get it from anyone on this page small town gal! Either suck it up or find a new profession ( i suggest the second one)

Ok…first of all you really piss me off…and i think i know who you are. Second…sometimes the QSS and hostesses save your ass…and the basically do everything for you so they deserve to be tipped out. And obviouslyyour a bad server if you only go home with 50 dollars cuz the rest of us go home with alot more than that. And…if you don’t like it than quit. Cuz i’m sure the rest of us wouldn’t mind it.

Dear Andy,

Please take a college composition class prior to criticizing anyone’s writing method or grammar. If you can’t find the time or money, please exercise a moderate amount of common sense and realize that the audience reading restaurant forums is not interested in an English lesson from a kid with zero credentials.

I just wasted my time reading three paragraphs of poorly written advice. Thanks for that.

Also, since I know this is reaching a broad audience (as I found out about this website at work tonight!), I want to point out that your coworkers would greatly appreciate it if you would stop bashing your way around the bar like a bull in a china shop. I’ve heard complaints about you from more than one female bartender.

In regards to bartenders running drinks to servers’ tables, I haven’t seen this happen countless times. When the restaurant is busy, the bartenders have one or more screens of red tickets. They don’t have time to run drinks . . . unless they abandon the bar. Speaking of the bar, when are you going to step it up a notch? Last Saturday I had to calm down an angry table because they had food and no drinks because the bar was that far in the weeds, and this was not an isolated event.

It isn’t your pretentious psuedo-grasp of the English language that leaves me appalled. It isn’t even your condescending attitude toward the servers. What utterly disgusts me is this: “Us bar tenders spend our time making your drinks in order for YOUR table to be happy.”

Dude, that’s your job.

Not only do you make an hourly wage for it, but you ALSO receive a percentage of our tips. Don’t get me wrong — I have no problem whatsoever with tipping you out. What I have a problem with is you showing up with this attitude like the money just rains down from the sky into your pockets, and you’re doing us all some kind of huge favor by measuring out some bar syrup and liquor.

I hope that when I next see you at work, you’ll have a better attitude toward your coworkers and our guests. I also hope that when you next post a lengthy rant about how to properly write a persuasive argument, you’ll use less excessive punctuation (ie ??, ?!) ‘cos it’s making you come across as a prepubescent girl.

To those of you saying that most servers leave with $100+, and that anyone who doesn’t sucks at their job, come say that to me directly. I left with $35 tonight . . . and with roughly $200 in sales, that’s not doing too badly.

The problem is that we have two table sections when most restaurants have four table sections. There are notes posted everywhere in the breakroom from servers looking to pick up shifts and management just keeps hiring more. I’ve asked more than once when we will have larger sections, but no one has been able (or willing) to give me a clear answer.

I work in restaurants because I like stressful, busy jobs. So far, that’s not what Ruby Tuesday offers. The restaurant itself might be busy, but if sections aren’t pulling in $500+, then the servers aren’t busy enough. We aren’t making enough money, and those of us who thrive on hectic environments are going to start looking elsewhere. I’ve already started giving serious consideration to working at another restaurant for half the week until Ruby Tuesday gets it together, and I hate having to make that decision because aside from the terrible sections, I like the majority of my coworkers and I think we have some of the best damn management of any restaurant in Minot.

I’d like to leave a comment there as a person that eats out a lot. When I tip, it is to the server - NOT the person that cleans the tables, not the person that points us to a booth, not the person that gets our drinks, or even the person that cooks the food. That isn’t the way it works. People that eat in a restaurant evaluate the entire place on the server and what the server does. If the food is wrong, they do not blame the cook… After all.

Also, I want my server to be available if I need something. If they are off taking care of other tasks and I can’t get their attention or do not see them for twenty minutes or more at a time I get irritated fast.

Just my two cents.

“Us bar tenders spend our time making your drinks in order for YOUR table to be happy”

bar·tend·er Listen to the pronunciation of bartender
Pronunciation: \ˈbär-ˌten-dər\
Function: noun
Date: 1836
: a person who serves drinks at a bar

Great job fulfilling the definition of the word! Why are you complaining about doing what the job says?

And why are you all, all of you, everyone here, trying so hard to keep customers out of your establishments? If you work together and work hard, people will want to come in. If you hate each other, people will see it and tell friends to stay away.

This is a ridiculous slapping fest. You all need to go out an apologize to each other for being snotty little brats and get back to work. Not only do you have jobs, you’re not covered in manure and you get to work with humans. I’m not saying it’s the best job, but do you all have to go so far out of your way to make it miserable for yourselves and each other?

Hi, Kasey again, the only person with enough balls to write my name so you know what I think of you

The more I think about this the more pissed off I get. I love my job, I enjoy going to work everyday. The reason? Our managment team. They make working so much more enjoyable..that is if your intent in going to work is to work and not stand around and bitch all day. Which clearly isn’t your goal.

Also, the more I thought about your break rant…yes it is a North Dakota state law. But explain to me why you need a break anyway? In your rant you state that you were standing in TueGo discussing when one of you whiney bitches got to go home first instead of, of cource, working and getting your job done. If you have enough time to stand around and discuss that and hold up the walls of the restraunt why in the hell do you need a break? Probably to sit on your ass and complain somemore right? Thats what I thought.

Can you blame a magager for wanting to fire you? Honestly think about it, put yourself in his or her shoes. All day long you have to get on your employees asses about working, get to work, bus your tables, run your drinks ect ect. At some point and time you are going to hit a breaking point. After so long of not listening maybe threatining your job just might get you to go to work. It’s sad that they have to resort to that.

Also if you find yourself asking these questions on a daily basis, you should seek another job. The following statements are:
“Did you cut yet?”
“When are you going to cut?”
“Can I go have a smoke break?” (during a rush, and a half
hour after your last one.)
“I just got double sat you don’t understand how hard it is”
“Don’t seat me, I might get to leave soon.”

No one, managers or fellow co-workers want to hear it. We are working too. Also on your application I’m pretty sure you checked the box that you could go a whole shift without a smoke break, even though they didn’t ever say that we had to, you should probably realise that they really do not have to give you a break to go fill your lungs with toxins. Most guests don’t like when you come back smelling like smoke anyway.

But what would I know? I just sit on my cell phone all day at work right?

-Kasey

Ok Kasey, i really take offense to your first comment, when you said that the Ground round had everybody do theyre shit for them, thats completely wrong, you must be talking about ruby tuesdays, because at the ground round, we ran our food, our drinks, and prebussed. at ruby tuesdays the QSS usually runs our food, drinks and busses. i dont like it at all, but thats the way it is. so if you’ve never worked there, dont talk shit about it. oh and your last comment, when you said how you enjoy workking because of our management, the other day i heard you bitching the whole time about all of them except for lori. so stop being a two faced bitch and a compulsive liar. i’d appreciate that.

Kasey,

Suck it. If you were just a little better at reading comments than running your mouth, you would have noticed that I did post under my own name.

The ironic part about this is you’re talking about having balls on the internet when, instead of coming and asking a group of servers to help bus a few tables on the other side of the restaurant, you came in and sat down to write a racist note on a to-go box. Have some balls in real life, you posturing little princess.

Having spent more than a year serving/hosting in two restaurants that received more traffic than Minot will ever see, I’m more than qualified to say that the behavior of our hosts would not be tolerated in any other restaurant. After three negative comments about hosts playing on cell phones and ignoring customers — THREE — in a real restaurant someone would have been fired on the spot.

Instead, hosts are STILL up there with phones tucked in their purses texting away while they seat people without silverware and without menus. And no, I’m not talking about people walking in and seating themselves. I’m talking about a host being too lazy to pick up some menus from the box as she walked by. I watched it happen, and let me tell you, I was pissed.

If you find yourself exhibiting these behaviors on a daily basis, you should seek another job. The following behaviors are:

1.) Ignoring rotation. It’s there for a reason, and just because someone doesn’t want to be sat because they might be going home soon, that’s no reason to slam another server with a ton of tables. Did you ever consider that sometimes we complain about being double sat because there’s someone who hasn’t had a table in an hour?

2.) Crashing the kitchen. Not your fault? Funny, because in both the Ruby Tuesday AND Applebees that I worked at previously, the managers drilled it into the hosts’ heads. The guests butts do not need stuffed into seats as quickly as possible. That results in the kitchen getting hit with a large number of tickets quickly, and that can be avoided by having only one host seating at any given time.

As soon as we’re filled up and on a wait, the staggered seating happens naturally. One or two tables get up and leave, and get filled again . . . but if you’ve slammed the restaurant full of guests all at once, the tables all turn at the same time and the kitchen backs up again. Guests have to wait longer for their food, and the guests behind them have to wait longer to be sat.

What you need is one person coordinating the seating, one person actively seating the guests/marking down open tables, and one person taking down names. It wouldn’t be hard, and fewer people would experience the pleasure of getting hit with four tables at once.

3.) Having no common sense. Please stop trying to seat people in booths when they clearly won’t fit. Don’t walk a tall, obese man over to the two-tops and stand there like a jackass as he struggles to get in. Don’t take a little old lady in a walker to the back of the restaurant if the entire place is empty. It looks stupid at best, and unnecessarily cruel at worst.

4.) Playing on the phone. I don’t bring my phone to work. If I have a family emergency, they can call on the work telephone and have the message relayed. There is no situation where anyone would NEED to text me, and I’m sick of reading guest complaints about being ignored while a host is texting away.

5.) Being unsympathetic to the servers. Odds are, you’ll have a serving job at some point in your life, and when you get triple sat (or even double sat when you’re trying to take an order of drinks for a party of 8+), you’re going to complain about it just like the rest of us. Again, use a little bit of common sense . . . if you can see that a server has a large party who has menus and no drinks, do you think that if you seat a table of four in that section, those guests are going to have a positive experience?

Sure, they might be understanding . . . but they also might be the kind of people who feel that their entire experience was bad because they didn’t have a smiling face at the table.

ok kasey, first of all at the ground round we run our own food and drinks and prebuss…at rubys everybody does nothing. and 2nd i heard you talking about how all the managers you hate except for lori. so stop being a two faced bitch and a compulsive liar. thanks

This is kinda funny if you ask me that you guys have to turn to this to try and get your point across and then only one of you (kasey) had the balls to actually put their name in. That is kinda pathetic if you dont like your job and are having so much problems not making enough money then quit…. its not that hard and its not like minot nd doesnt have a 100 other job openings. If you love all the drama that much then go back to high school

Holy bitch fest.

I was expecting this in putting my name someone was going to get pissed and angsty and go after me, so here we go again making you realise what is actually going on.

Emily, could you please chill about the “racist” comment I left on a tuego box. I am sorry that you find someone saying Pow Wow a mean thing..whateveok it or I ment it in no way other then “little gathering” my brother-in-law and neice and nephew are all indians I have nothing against it. So chillax I’m sorry you took it affensivly. As for writing it on there, not only me but a couple of other people had came up to you that day and no one listened. That day the hosts also got called fucking bitches in front of guests because we had told a server to please go bus his table.

The other day I was complaining about all the managers except Lori? Funny, that does not sound like me at all especially when I and everyone else clearly know the only manager I have a problem with is Aaron, even he knows that. And even so, for the most part I still respect him and hold my ground when I need to. If ever once I was mad was when my best friend was getting called a “baby killing bitch face” through out the restraunt by managers and other co-workers. Regardless of how anyone saw that that was extreamly out of line and wrong. It pissed me off because she is my best friend and I was sick of hearing people talk shit about her. General note to anyone that reads this, please stop telling Chels I talked shit about her, everyone knows better. I may have said some angry things but never did I talk shit.
I didn’t work at Ground Round but I’ve been told by numerous people you didn’t do anything. NUMEROUS. I’m sorry if you take offence. Again when I started this I didn’t care if I offened anyone.
Emily, do me a favor. Come sit in the host stand for a day. I will be the first to admit that a lot of what you said is right, we do do things wrong…but that is not our fault. Since the trainers left things got changed up there, and I have complained about it to many people. We have maganagment on our asses if there are open tables without butts in them and we are on a wait. I can not tell you how many times I have almost exploded hearing “PAGE EM PAGE EM PAGE EM!!” I do what the person who signs my check tells me to do, and thats what I’m told to do. As for the rotation and all that jazz, I follow it the best I can, if you can do such a better job then come do it yourself. I want to get out of there and serve, I’ve been literally begging to serve so deffiently switch me.
Overall, no matter how you swing it, we still have one of the best restraunts in town. You want to talk to me in person, do it.

Love,
The compulsive lieing two faced posturing little bitch princess.

Shut the f**k up and quit already. You think you can talk shit about the bar and last in a restaurant?? Dont even bother showing up for work, we’re going to make your life hell until you quit. You sit on your ass all day and the managers hate you anyway, shit Nichole told me that she took you off the bar schedule because you can’t handle it. Maybe you need to tell your “girlfriend” to get off our asses. The bar tenders are the shit, Andy is the shit, you keep talking trash and your going to find out that Ruby Tuesday hates dikes and no one’s gonna have your back.

Kasey,

They keep hiring more servers. I’m not saying this to be mean, even though it will probably sound that way: if you want to serve that badly and they don’t train you for it quickly, then your best option is to apply at another restaurant.

After being on the serving and the host schedule at two restaurants, I can tell you that management takes advantage of the people they can push into hosting. When you’re a host, they act like serving is a priviledge you have to earn while they hire everyone who walks through the door.

If you want to switch for a day, see if you can get one of the managers to agree with it. I coordinated the host stand at Applebees and Ruby Tuesday before, and they were both much higher traffic restaurants than this one, so I don’t see why it would be a problem.

As for servers asking for smoke breaks when we’re still on a wait, there’s an obvious solution to it: seat them anyway and watch how fast they learn to take breaks at appropriate times.

Moving on to the comment you left on the box — I do believe that there was no racism behind it, but having a brother-in-law and a niece who are Native American doesn’t absolve you from the consequences. I can’t go around spouting racial slurs then turn around and say, “It’s okay, guys! I have friends who are black!” Also, I know the person who came up and called you “little bitches”, and it had nothing to do with you asking him to bus tables. He was one of the Native Americans offended by the note. And also, if people didn’t listen to you when you asked them multiple times, why would you think that a hard-to-read note scratched into the side of a box would help?

In the length of time it took you to write that note, you could have had two tables bussed. Instead, you wrote a note that pissed off a significant percentage of the servers who turned around and stopped bussing their tables to spite you. And you want to know why we ignored you, Kasey? It’s because our tables were clean from the 50s to the 90s and we had tables that were just sitting there open. Basically, we took a look around and called “BULLSHIT!” on you needing so much help. Like I said, I’ve hosted before, and if people aren’t cleaning their tables then the solution is to seat the people who are. Either the servers with dirty tables don’t have time to get them cleaned or their being lazy . . . if they don’t have time to clean, they don’t have time for more. The rest will learn fast that either they clean up their shit or they don’t make money.

. . .

Cody,

That comment you left said a lot about the level of maturity behind the bar. I’m so utterly disgusted with you it’s not even funny. You didn’t even have the balls and integrity to look me in the eye when you were claiming you didn’t have a problem with anyone, and then you turn around and post that?

Grow up. Write a message that isn’t filled with lies and vulgarity and maybe someone will take you seriously.

Emily, If you just stop writing on here, everyone will just shut up, so why dont you just shut up and say it to their face, this whole blog is putting our restaurant to shame, and customers are going to look on here and see how childish and immature we all are, and their not going to come to our reestaurant, and were going to loose business, so just stop all this nonsense!

Emily do me a favor, come talk to me in person. I’m sick of this internet shit. I haven’t started serving because of other reasons not because “it’s a privlidge.”

Also, leave the bartenders alone. I don’t care how vulgar they are being. They are busy and servers give them a lot of problems, you can’t deni that.

Talk to you soon.

Big Man, you’re stirring the pot just as much as everyone else who posts here. Also, I highly doubt that any of our customers spend time on “www.shamelessrestaurants.com”. It’s obviously a site designed for people in the food service industry.

Quit encouraging people to bring this crap into work, Kasey. No one should be coming up to the hostess stand to talk about it. As for leaving the bartenders alone, maybe you should think about leaving the managers alone. They’re busy and the servers give them a hard time too, but that didn’t stop you from describing one of them as a “complete dick,” which is significantly worse than anything I said to Cody or Andy.

Sigh.

What did I say when Sheryl came up to me at work the other day? “Can we wait until I’m off the clock please?” So yes Emily I’m completly encouraging this at work. As for calling Aaron a complete dick…at least I’ve done it to his face as opposed to only on an internet site right? Me and him have a love hate relationship either we get along or we don’t it’s just how we are he understands and I do too.

The only reason I have really said anything in the beggining was because I like where I work and I don’t like that someone is talking about it the way that they are and still working there. If you hate your job so much leave! Why would you do something like that to yourself? If you don’t like it don’t stay it’s so simple. I love Ruby Tuesday but before I worked there I worked at a place I hated for a year and I can’t BELIEVE I stayed as long as I did. Secondly, most of it is about the hostesses, considering I spend a good majority of my days working up there and I’m pretty close with all the girls that do work up there I’m not going to let someone walk all over them. I know I work hard and I watch them work hard everyday as well. Like I said, servers and hosts alike take eachother forgranted. Everyone is going to think they have the most important best job in this restraunt. That the restraunt forms around them. But you need to look at the bigger picture. Because you have a 3 percent tip out you have someone at the restraunt help you make more money because they make things flow faster. If you had to do everything yourself there is no way we would have the turn around we actually do. If we didn’t have salad bar attendents, you might have to keep salad bar stalked. If we didn’t have the bartenders, you would have to take the extra time to make your drinks. It’s all really simple. We work in a good establishment and people bringing other people down is not how it’s going to keep running that way, because eventually someone is going to believe that they don’t have to work as hard because they keep getting talked down to.

Whatever, I’m done with this. Like I said come talk to me in person.

Kasey

This is the most pathetic bunch of bull shit I have ever seen! If you don’t like it leave and if you have a problem let someone know! Obviously there is a few people that aren’t doing there jobs and refuse to think NOT. You are all making this tough on alot of people and it’s FN rediculous!

YAWWW B*tch YAWW

Wow…all of this catty bullshit reminds me of high school…good thing I live and work IN CHICAGO and I don’t have to work with ANY of you!!!! HAHA!!!

All of you totally don’t sound like you have your crap together. A restaraunt CANNOT run without teamwork. While I understand everyone is there for their personal reasons (making money), you must all keep in mind that you are involved in the business of serving others for the sake of making money for the company as a whole. It really sounds like everyone there is only out for themselves, which is a sure way of making less money (as teamwork gets shit done and keeps guests happy). I don’t think I’d ever want to dine there after reading all of this and am really thankful to work in an environment that is NOTHING like this store. Best of luck to all of you, but seriously quit bitching. Your jobs are all easy. I’ve been doing it for 4 years (worked up from hosting to serving to bartending). I suggest you leave work at the workplace and realize that you really don’t have it that bad. You show up for your shift at 11:00 and leave (at the latest) by midnight. Suck it up or find something different. If you claim that you like the environment, money, hectic lifestyle, then you have no reason to complain, because you’re getting just that when you show up. Nobody wants to be served by whiney, dissatified, unhappy people and your tips probably reflect that. Quit complaining, and you’ll make more money.

“Whoever you are, come talk to me in the host stand sometime. I’d love to talk to you.”

Kasey, all you’ve done on these forums is show that you’re a hypocrite at best and a liar at worst. When I described the things that you’re failing at (and yes, I’m talking about you, not the other hosts who actually seem to work hard), you turned around and tried to shove the blame onto the managers.

I have no interest whatsoever in talking to you in person. If you haven’t learned how to host by now, after the training you’ve received and the hands on experience you should have developed by now, do you really think you’ll suddenly figure it out if I talk to you?

Emily…kasey does know how to host. And she’s good at it. Your not at the host stand all day and watch her. So don’t even say shit like that.

Emily stop. Kasey is by far the best hostess we have. You giving her shit like that is both unfair and unjust. You don’t even know half the shit she does and half the shit she puts up with. Talk to some of the other hostesses I can guarentee you that most are going to say that she is good and can stay calm in a crisis. Unless of cource you talk to the ones that hate her because they are not as good as her. Get your facts straight before you go running your mouth. She is good at what she does and the only reason I’m getting on here to defend her is because she is done with this bullshit, she dosen’t care what you or anyone else has to say anymore, so leave her the fuck alone until you really know what you are talking about.

T

ha ha you all are GREAT keep this kid shit up

I live in a small town an hour from Minot. I HATE Ruby Tuesdays in Minot. The catty atmosphere of the restraunt is always a horrible experience, and after reading all this crap, I think I can see why. I am tempted to print this website, and sending a copy of it to your management team. I think they need to see exactly how their staff is representing their establishment. Personally I feel that you are all immature. Just the fact that you continually log on and type MORE crap is very childish. If you have an issue, this should be brought up in person, away from the public eye. Not in front of your guests, and certainly not on a public website. I dont know if I will ever be back to Ruby Tuesdays in Minot, but if I do, I guarantee that MY TIP will be drastically reduced if I see the behavior that I’ve seen in the past, or on this website.

Someone stated that your customers dont read this site. Well, I’ve read EVERY word. I came across this site while looking for a new place to eat in Minot, something fresh and fun. With the turn around that the MAFB has, I’m sure others will be doing a similar search. I for one would never recommend Ruby Tuesday in the Minot location. I can get better service elsewhere in the city.

As an individual that was born and raised in North Dakota, you all make me ashamed of your behavior. Maybe you should all go to Burlington and help sandbag, I think a little teamwork would do ALL of you some good!

Sara

Thanks for the whole defending thing..but you don’t have to. I’m done with this bullshit because that’s exactly what it is, bullshit. Just let it go, she’s not worth it.

Can’t we all just get along!!! haha Don’t worry….. BEEE happy!!!!

Wow North Dakota must really suck maybe it should be flooded or wiped off the face of the earth

I would like to state for the majority of us that work at RT that:
1)We have a great job
2)There are small issues that we need to get taken care of but,overall things run pretty smoothly
3)Most of us are good to great employees
4)We are tired of the High School type B*tching
5)We look forward to serving the public and supplying the best business possible

and as a personal note, Our hostess are not ALL bad, sh*t happens. Our bartenders do what they can. A good QSS can save a shift. Servers that are good at their job should make good money but again, Sh*t happens.

In LIFE if we, as individuals, learn to respect each other despite our differences, strengths, and weaknesses: IT WILL MAKE LIFE EASIER FOR EVERYONE. Each person in this world is built and programmed different, deal with it.

If your issues at work are too much to bare then you probably need to re-evaluate your life.

TO THE CUSTOMERS WHO READ THIS:
DO NOT GET THE WRONG IDEA FROM A FEW PERSONALITY AND IDEOLOGY DISAGREEMENTS, WE LOOK FORWARD TO SUPPLYING YOU WITH THE BEST POSSIBLE MEAL AND SERVICE IN ALL OF MINOT.

What A bunch of cry babies!!! I was A corp trainer for Ruby’s and opened A few stores in Il Ohio and Mich. I though it was a great job with a good company, so suck it up and learn your craft.

Suck it up and learn to spell, Sween.

Since my initial post on 4/17 I did go back to Ruby Tuesdays in Minot and I have to say my dining experience was excellent!! Our host was available when needed, but not pestering our table. The food was good, and I didnt see the tense environment that I did on my first visit. I hope it was an isolated incident, but I have to say that after my second visit, I would include Ruby Tuesday as a possibility that I will consider again.

Don’t you mean “server” not “host” because I don’t see why a “host” would be pestering your table in the first place?? I heard about this site from someone I know who works at Ruby Tuesday and “local resident” you just piss me off! To judge an entire establishment on what a select few are doing is wrong! Almost every business and/or restaurant have little situations like these…just because this incident is on a website that some “immature” select employees are blogging on, you judge EVERYONE??!!! You really must have nothing better to do then to add to the problem on this website. I am even sorry for writing on here now. This is the first time I have checked this website since the employee I know there told me about it and how the managers have threatened to fire anyone who wrote anything else on it. So obviously the management team had been trying to solve this problem in some way. Just by saying what you did about everyone who works there, if I were them I would not want you back in that restaurant anyway! Go eat at the other restaurants in Minot that offer you so-called better service then! If this blog were about a restaurant in a huge city like New York then no customers like you would care to write on here! Just because it’s in good ol’ Minot you choose to be a catty bitch and try and pick apart the littlest thing about this restaurant! Every business that’s new like this has someone like you picking apart the smallest thing! This is the only bad thing I have heard about Ruby Tuesday, in my opinion, it is even better than the restaurant I work at! This is the best restaurant in Minot! We should all be glad that Ruby Tuesday came to our town! I always love my dining experience there and someone like you should just get a life! Ruby Tuesday does not need a catty customer like you in their establishment so my advice is do not go back a “third” time!

I was reading your paragraph and others when I spotted others getting upset that YOU were complaining about what goes on in YOUR workplace be it hostess, bartenders etc. I too live and waitress in ND and we have the same troubles! lol. Unfortunately we only get a hostess on the weekends for 2 hours out of the day, meaning the rest of the times the managers are suppose to do the hosting (according to the rules HERE) yet they’d rather sit in the back booths smoking indoors, yell at us when labor goes up when sales go down and sit inside the office for most of the day! Imagine having to be the host, the busser, the dishwasher, sometimes the cook, the cleaner, the cashier all within a few hours! Yes, we get in trouble once we’re “cut” and our sidework takes too long to get done as the managers harp on you every minute to get YOUR work done when YOU’VE been doing THEIR work! Phew, its exhausting. Many employees have not made it very far working where I work due to this fact. I’ve been with this restaurant for nearly 2 months and 5 servers have already quit! This brings me to another point, we servers here are not suppose to tip out unless we need or receive help from another server. Unfortunately I have recently found that the Operations Manager, the General Manager and the Assistant manager, have been skimming our Declared Tips excessively! They take our wages times hours and add the Declared Tips together, giving you the Federal Taxable amount that we pay taxes on, then they take that total and find how much goes to Medicare and Social Security, they then take those two amounts and ADD our Declared Tip amount to that, then deduct it all from our NET pay, leaving us less then 50% of our earned wages! On top of that, I got a print out from a lower end manager who the “Heads” are doing it to also and it shows that they continuously change our clock in and clock out times so it doesn’t effect the Labor vs Sales. For example, say I have to work at 11:00a until 2:00p and I cannot get all my duties done in time so I cannot clock out until 2:05p, they’ll go into the computer and change my clock out time to 1:45p! Meaning they’re not even paying us the hours we’re scheduled for. This restaurant doesn’t get very busy so we make ok tips. One of the managers even changed my Declared tip amount from $0 to $195! Just in one day! I’ve checked out my Servers Reports of the sales and thats $40 more than what I made in sales! GEEZ?? I’ve talked to many attorneys (the ones who won’t charge me $200 just to ask a question) and they’ve all turned my case down All the ones that are under the Employee Rights section and the Labor Law section… I’ve filed a complaint with the ND Department of Labor and the Federal Department, with the Federal Wages and Hours Commission too. I am going in for my last day of work and I’m letting them know that I AM the WhistleBlower! Someone has to stop these people who are stealing food out of our childrens’ mouths (I say this because 90% of us employees are parents). Hold your ground and don’t let anyone from ANY position push you around!

So much for not getting attacked! Maybe I’m a lameo, but this is probably the best read I’ve had on the web in a long time. Tipping the bar, the bussers, and the food runners is a good idea. Tipping your host staff? Maybe a state law, but it’s not legal in IL. And let them try to fire you for posting on the web, you could bring litigation against corporate and win.
EMILY - You’re a rockstar.
KASEY - She’s just upset. Try really listening.
EVERYONE - You’re a douche.
BIG MAN - Fuck you thats what this web site is for.
All others - Don’t hate on the girl for expressing herself.

WOW!!!! I just got to read all of this and I can not believe what I am hearing…for the hostess’ of the world you not GOD’s gift! Most of you over-seat a restaurant and bury the kitchen alive! Servers run their asses off, but also can bury the kitchen alive, remember that when you get sat 4 or more tables at once you take all of those orders and then ring them all in at once and every single server on the floor does this, remember that your 4 or 5 tables turns into 30 or more for the kitchen at one time, those men and women work in 90+ degree temps through the summer! Not to mention they are in long sleeve poly coast and pants! While you are in the air most of the day! Don’t get me wrong servers, bartenders, cooks are all important key people in a restaurant! Hosts???? well not so much, a manager or even a monkey can take menus to a table! Get over yourselves! You are usually pimple faced high schoolers that are not supporting a family and every tip you take from a server is less food in their kids mouths! GROW UP! I have worked 16 years in the industry from server, bartender, host, 14 years as a renowned chef with numerous right ups and rave reviews…..THE FOOD is what makes a restaurant run! Without the food you have no job!!! Tip the cooks before the host if you are going to tip anyone! You know what!?, it’s the job you chose so for the hosts if you are pissed off and so miserable then leave! No one needs your high school bullshit! For the servers don’t bitch about shit and then debate who gets to go early, maybe that late table (someone like me who works late) will be your best tip (FYI,..if I come in within an hour of closing if you are smiling and helpful you will get at least 20% and if you are the one who goes above and beyond I have tipped up to 50%) so stay close the shift and stop asking to be cut if you need the money so bad! STOP harrassing each other on a public site like you are debating who has the coolest click in high school, work together and make everyone’s night better, emotionally and financially!!! Always tip your bartender out! that is a no brainer, they make your drinks and in no way should they have to leave the bar to serve it to your tables! That is your job! I tip you based on my whole experience that you provided? If the food is messed up, just be honest did you do it? Don’t always blame the kitchen, just be up front and say I am very sorry I made an honest mistake and we are correcting it quickly! I and most people are satisfied with honesty and the fact that you had the moxy to just own up! If the kitchen did do then just say there was a mix up but I have taken care of it, we like to know that just because a mistake has been made we have not been forgotten! Remember that a customers hard earned dollar is paying your salary and mine and they are the most important element to everyones success!