False advertisement
Establishment: Panino
Location: Santa Barbara County
Working for this company has been great, however, the longer I stay the more unethical behaviour I have noticed. The first was a salad offered by Panino labeled "English Stilton, walnut, and Asian Pear salad." There are no Asian pears in this salad and as far as I know, there never has been. Instead they use under ripe barllet pears and don’t seem to have any intention of changing the menu. Next, I noticed that our menus also claims to use organic greens. Nothing we use in the restaurant is organic. As a organic food advocate, I find this extremely unethical and misleading. Another false claim on the menu is the curried chicken salad, which claims to include apples, cranberries, and pine nuts. My co workers were informed several months ago to no longer put pine nuts in the salad due to high cost. However, the menus has not been changed, and again there does not appear to be an intention to do so. When a customer complains, I am put in a position where I have no choice but to lie to them.
Also, I have found that the longer I work at Panino, the less likely I am able to take breaks. I work 7-8 1/2 hour shifts, and I’m lucky if I get to shove down a sandwich in ten minuets, mean while answering phone and doing paperwork. It’s my understanding that I am required a 30 min break after 6 hours. The deal is we are suppose to stay clocked in for our breaks, and we get free lunch, be we are often too understaffed in order to take a full break. I find this unfair. When I mention to my manager of under staffing problems, I am told tough luck in so many words.
These are issues that seam easy to change if only they were called out on them. I am unsure on how to letigimantly file complaints about these issues. Can anyone point me in the right direction?
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